Workshop 1.3: Modes of Communication - Non-verbal

 


Non-verbal Communication

There are numerous ideas, thoughts and feelings that are communicated without words. Only one third of a message is sent in a person-to-person exchange in words alone. People have the ability to read non-verbal cues. These cues are learnt from the environment and through culture and can therefore be misinterpreted.

The following are examples of non-verbal communication;

  • yawn
  • tears
  • frown
  • crossing arms
  • averting eyes

Non-verbal communication is divided into six types. They are:

  • body language
  • physical characteristics and appearance
  • voice
  • space
  • environment
  • time

Silence can be a type of non-verbal communication.

Reading:

The reading outlines in detail the six types of non-verbal communication.

 

Activity:

Completing the activity